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Our commitment to customer service

At MedicAlert Foundation we pride ourselves on our exceptional customer service. If you have any queries about our service or response time when submitting your query, please read our Communication Service Guarantee.

Contact details

Ground Floor, 11 King William Street
Kent Town SA 5067

Free call 1800 88 22 22


Free fax 1800 64 32 59

Please note: calls from mobile phones may attract extra charges.


(+61)8 8273 8400 (outside Australia)


Office hours:
Monday - Friday, 8:30am - 5:30pm CST

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