MedicAlert Foundation is committed to help thousands of people across Australia who may experience accessibility challenges. We have a range of policies and services in place to help cater to the needs of people with accessibility challenges, as detailed below.
Our website adheres to the global Web Content Accessibility Guidelines (WCAG) to ensure people with disabilities and other accessibility challenges can perceive, understand, navigate and interact with all pages.
If you're having any difficulties accessing our website, or would like to learn more about our accessibility services, please contact us.
As part of our goal to provide responsive personal medical identification and information to all Australian’s we provide a free interpreting service for all members who call the member 24/7 emergency response service.
To access this service simply call the member services team on 1800 88 22 22 and advise them of what language you require interpreting services for (have a friend help you if you need) and we’ll arrange a time for an interpreter to call you back to discuss your needs.