Vision/Mission/Values

Our vision

To be recognised as the ultimate emergency personal medical identification system in the world.

Our mission

To provide personal medical information to protect and save lives in an emergency.

Our values

We respect the individual, member, staff and volunteer; we recognise each person's needs and help each achieve meaningful goals.

Guiding principles

We provide superior, professional service. Our products and services offer long-term value, meet real needs and are technically excellent.

We operate in a caring, professional and responsive manner; the mediocre and commonplace are not acceptable to us.

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Marc Bridgman, Halls Creek, WA

"Just a quick note to thank you guys. I had a hypo (Type II Diabetic) about a week ago, just around the corner from a chemist. Luckily the chemist came out to see the commotion, found my MedicAlert necklace, and got some glucose into me. I have no recollection of it all, but have been told about it. Proves the value of investing in a MedicAlert band or necklace."